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Step Type: DPD Deadline (Days Past Due)

This step allows you to wait until you have reached a certain number of days past due. Let's see an example:

A claim's creation date is April 3rd. You add the step DPD Deadline choosing 7 days past due. When the claim hits this step, it will add 7 days to the due date, and continue executing on April 10th.

The step​

  1. Look for the step scrolling down (Claims section in yellow) or use the search box

  1. Drag and drop the step into the strategy.

  1. Click on the step so the modal opens up.
  2. Add a description.
  3. Add the days/hours past due.
  4. Click Continue to add the step to your strategy or Delete Step to delete it.

IMPORTANT: Remember to click on 'Save' to save all the changes you've made in your strategy