Payout Reports
As we clear funds from your customer payments, we transfer the total amount into your nominated bank account on a daily basis between 11:00 am and 5:00 pm UTC. As such, we provide Payout Reports with a breakdown of all customer payments within your daily payout. This is useful if you need to process financial reconciliation on a daily basis. This information is also attached to your monthly invoice.
Payout Reports are published at 00:00 UTC on the day after we initiate the payout, for every region. Whatever time of day a payout is initiated, it appears in the report published at 00:00 UTC the following day.
info
Filename convention: YYYY-MM-DD.csv
| Header | Format | Description |
|---|---|---|
| PaymentID | String | InDebted Payment ID. |
| PayoutID | String | InDebted Payout ID. |
| StatementOfWorkID | String | Statement of Work ID associated with the account. |
| StatementOfWorkName | String | Statement of Work name associated with the account. |
| AccountRef | String | Same value as you have provided in the Account Upload which represents the account in your system. |
| CustomerRef | String | Same value as you have provided in the Account Upload which represents the customer in your system. |
| Amount | Integer representing a monetary value in cents, e.g. 100 means $1.00 | Payment amount applied to the corresponding account. |
| PaymentDate | String date formatted as YYYY-MM-DD | Date when the customer payment funds have been cleared in our bank account. |
| PayoutDate | String date formatted as YYYY-MM-DD | Date when we have initiated the payout into your nominated bank account. |
| Provider | String | How we received the payment. Stripe for payments transferred via Stripe - typically card and bank payments taken through our payment portal. IndebtedDirect for payments transferred from InDebted - typically a bank transfer or a cheque received and recorded by our team. |
Example
PaymentID,PayoutID,StatementOfWorkID,StatementOfWorkName,AccountRef,CustomerRef,Amount,PaymentDate,PayoutDate,Provider
3f1c2a8e-5b7d-4e9a-8c21-0d6f4b3a9e12,9a7e5c3b-1d2f-4a6b-8e0c-7f5d3b1a9c24,6b4d2f0e-8c1a-4e3b-9d5f-2a7c9e1b3d56,Collections,ACC-1001,CUST-2001,15000,2026-10-20,2026-10-21,Stripe
7d5b3f1a-9e2c-4c8b-a0d6-4e8a2c0f6b38,9a7e5c3b-1d2f-4a6b-8e0c-7f5d3b1a9c24,6b4d2f0e-8c1a-4e3b-9d5f-2a7c9e1b3d56,Collections,ACC-1002,CUST-2002,42500,2026-10-20,2026-10-21,IndebtedDirect